Tell us what failed and we will review it against your warranty. Response within two business days.
On the label applied to the frame. If you have it, we can pull up the order, product and original warranty automatically — nothing else to look up.
On your order confirmation, invoice or signed contract. Either one is enough for us to find the job.
Only if you bought the 20-year transferable upgrade — it is on that certificate. The standard 10-year warranty does not have its own number; leave this blank.
JPG or PDF, up to 25MB each. Photos are the single thing that speeds a claim up most.